Privacy Policy

1.0 Personal information this website collects and why we collect it

This website collects and uses personal information for the following reasons:

1.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

1.2 User accounts

If you sign up (or are signed by an agency) for an account on TutorBranch.com, your details will be stored in our database. The details are stored so that you can access the TutorBranch system. We don't store data unneccesarily, we only store information required for proper operation of your TutorBranch account.

1.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link, the data that you supply will be securely emailed to us.

1.4 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you may receive periodic newsletter-style emails from us.

2.0 How we store your personal data

We store your personal data on a secure server located in a secure datacentre. By default TutorBranch uses an encrypted (SSL) connection to keep your data safe when browsing our site.

3.0 Our third party data processors

We use a number of third parties to process data on our behalf.

Google (privacy policy)

Fanout (privacy policy)

TokBox (privacy policy)

4.0 Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

5.0 Data controller

The data controller of this website is: Optima Tutors Limited, a UK Private limited Company with company number: 09074996

Whose registered office is:

The Old Bakehouse

Downs Park East

Bristol

BS6 7QD

6.0 Data protection officer

Mr. Mark Garbers

Director, Optima Tutors Ltd

https://www.tutorbranch.com/content/contact

7.0 Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.